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Get Started with 928 Laser

A clear, simple process—from idea to delivered product.

1) Start With Your Idea

You can come to us with:

  • A rough concept (“I want a hat patch with my logo”)

  • A photo or sketch

  • An existing logo or artwork

  • A link to a product style you like

Fastest start: tell us what the item is, approx size, quantity, and deadline.

What to send

  • Preferred file types: SVG, AI, PDF, EPS (best)

  • Also okay: PNG/JPG (we can redraw if needed)

2) Design & Artwork Setup

We’ll review your artwork and figure out the best path:

Option A — You already have ready-to-run art

  • Vector files, clean lines, correct sizing
    ✅ quickest turnaround

Option B — Cleanup / laser-ready conversion

  • Simplifying shading, thickening thin lines, fixing gaps
    (Perfect for hat patches, engraving, and cut-out designs)

Option C — Full custom design

  • We build the design from scratch based on your description
    (You’ll approve it before we make anything)

Proofing

  • You’ll receive a proof/mockup

  • We confirm size, placement, and finish

  • Nothing runs until you approve

3) Choose Your Material

We’ll help you pick the best material for the job based on:

  • Intended use (indoor/outdoor, heat, abrasion)

  • Desired look (matte, gloss, metallic, natural)

  • Budget + quantity

Common materials

  • Acrylic (signs, badges, labels—great colors and clean cuts)

  • Wood (rustic signs, coasters, gifts)

  • Leather / faux leather (hat patches, patches, tags)

  • Metal (fiber-marked tags, plates, tools, tumblers)

  • Coated metals (anodized aluminum, powder coat, painted finishes)

  • Specialty plastics (UV/IR-friendly items for clean detail)

If you’re not sure: we’ll recommend the best option and explain why.

4) Quote + Timeline

Once we know the design + material + quantity, we’ll send:

  • A clear price quote

  • Turnaround estimate

  • Shipping estimate (if applicable)

Rush work: available when possible—just tell us your deadline up front.

5) Test & Production

Before we run your full order, we often do a quick test pass to confirm:

  • Engrave depth/contrast

  • Line weight/detail

  • Cut quality and edge finish

Then we run production on the correct laser for the material:

  • UV / IR for fine, clean marking on plastics and coated items

  • Diode for wood/leather projects and patch-style engraving

  • CO₂ for fast cutting/engraving on acrylic, wood, leather

  • Fiber for permanent metal marking + deep engraving

6) Quality Check + Finishing

Every order goes through a final check for:

  • Clean edges and consistent engraving

  • Alignment and sizing

  • Cosmetic quality

Optional finishing (depending on project):

  • Masking, cleaning, edge polish

  • Paint fill (when requested)

  • Assembly (standoffs, mounting holes, adhesive backing)

7) Pickup or Shipping

Local pickup: available (when scheduled)
Shipping: carefully packaged to protect surfaces and edges.

Frequently Asked Questions (FAQ)

What kind of files do you accept?

Preferred formats are SVG, AI, PDF, EPS (vector files).
We can also work from PNG or JPG, but those may require cleanup or redrawing to make them laser-ready.

I don’t have artwork. Can you design it?

Yes. We offer:

  • Artwork cleanup (simplifying and making files laser-ready)

  • Full custom design from an idea, sketch, or reference image

You’ll receive a proof for approval before anything is produced.

Can you recreate or fix my logo?

Yes. We regularly:

  • Convert low-resolution logos to vector

  • Simplify shading and thin lines for engraving

  • Adjust artwork for better contrast and durability

What materials can you engrave or cut?

We work with a wide range of materials, including:

  • Acrylic

  • Wood

  • Leather & faux leather

  • Metal (stainless, aluminum, brass, copper)

  • Anodized & powder-coated metals

  • Plastics suitable for UV/IR lasers

  • Glass, slate, and stone

If you’re unsure, we’ll recommend the best option.

What materials do you NOT work with?

For safety reasons, we do not engrave or cut:

  • PVC / vinyl

  • Chlorine-based plastics

  • Unknown plastics without testing

Can you engrave metal?

Yes—metal is one of our specialties.

  • Fiber laser for deep engraving and permanent marks

  • UV / IR for clean marking on coated or delicate surfaces

We’ll choose the correct laser based on the material and desired result.

Do you do small orders or one-offs?

Yes. We do:

  • One-off custom pieces

  • Small batch runs

  • Large production orders

Pricing is based on setup time, material, and quantity.

How long does an order take?

Turnaround depends on:

  • Artwork readiness

  • Material availability

  • Order size

Most orders are completed within a few business days after proof approval.
Rush service may be available—tell us your deadline upfront.

Do I get a proof before production?

Yes.
You’ll approve:

  • Artwork

  • Size

  • Placement

  • Finish

Nothing is produced without approval.

Can I bring my own item to engrave?

Sometimes. This depends on:

  • Material compatibility

  • Risk of damage

  • Surface finish and shape

We’ll evaluate it before committing.

Do you ship?

Yes.

  • Local pickup is available by arrangement

  • We ship nationwide within the U.S.

All items are packaged to protect engraved surfaces and edges.

Are engraved items weather-resistant?

It depends on the material:

  • Metal & acrylic: excellent outdoor durability

  • Wood & leather: best for indoor or protected outdoor use unless sealed

We’ll advise you based on where the item will be used.

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