
Get Started with 928 Laser
A clear, simple process—from idea to delivered product.
1) Start With Your Idea
You can come to us with:
A rough concept (“I want a hat patch with my logo”)
A photo or sketch
An existing logo or artwork
A link to a product style you like
Fastest start: tell us what the item is, approx size, quantity, and deadline.
What to send
Preferred file types: SVG, AI, PDF, EPS (best)
Also okay: PNG/JPG (we can redraw if needed)
2) Design & Artwork Setup
We’ll review your artwork and figure out the best path:
Option A — You already have ready-to-run art
Vector files, clean lines, correct sizing
✅ quickest turnaround
Option B — Cleanup / laser-ready conversion
Simplifying shading, thickening thin lines, fixing gaps
(Perfect for hat patches, engraving, and cut-out designs)
Option C — Full custom design
We build the design from scratch based on your description
(You’ll approve it before we make anything)
Proofing
You’ll receive a proof/mockup
We confirm size, placement, and finish
Nothing runs until you approve
3) Choose Your Material
We’ll help you pick the best material for the job based on:
Intended use (indoor/outdoor, heat, abrasion)
Desired look (matte, gloss, metallic, natural)
Budget + quantity
Common materials
Acrylic (signs, badges, labels—great colors and clean cuts)
Wood (rustic signs, coasters, gifts)
Leather / faux leather (hat patches, patches, tags)
Metal (fiber-marked tags, plates, tools, tumblers)
Coated metals (anodized aluminum, powder coat, painted finishes)
Specialty plastics (UV/IR-friendly items for clean detail)
If you’re not sure: we’ll recommend the best option and explain why.
4) Quote + Timeline
Once we know the design + material + quantity, we’ll send:
A clear price quote
Turnaround estimate
Shipping estimate (if applicable)
Rush work: available when possible—just tell us your deadline up front.
5) Test & Production
Before we run your full order, we often do a quick test pass to confirm:
Engrave depth/contrast
Line weight/detail
Cut quality and edge finish
Then we run production on the correct laser for the material:
UV / IR for fine, clean marking on plastics and coated items
Diode for wood/leather projects and patch-style engraving
CO₂ for fast cutting/engraving on acrylic, wood, leather
Fiber for permanent metal marking + deep engraving
6) Quality Check + Finishing
Every order goes through a final check for:
Clean edges and consistent engraving
Alignment and sizing
Cosmetic quality
Optional finishing (depending on project):
Masking, cleaning, edge polish
Paint fill (when requested)
Assembly (standoffs, mounting holes, adhesive backing)
7) Pickup or Shipping
Local pickup: available (when scheduled)
Shipping: carefully packaged to protect surfaces and edges.
Frequently Asked Questions (FAQ)
What kind of files do you accept?
Preferred formats are SVG, AI, PDF, EPS (vector files).
We can also work from PNG or JPG, but those may require cleanup or redrawing to make them laser-ready.
I don’t have artwork. Can you design it?
Yes. We offer:
Artwork cleanup (simplifying and making files laser-ready)
Full custom design from an idea, sketch, or reference image
You’ll receive a proof for approval before anything is produced.
Can you recreate or fix my logo?
Yes. We regularly:
Convert low-resolution logos to vector
Simplify shading and thin lines for engraving
Adjust artwork for better contrast and durability
What materials can you engrave or cut?
We work with a wide range of materials, including:
Acrylic
Wood
Leather & faux leather
Metal (stainless, aluminum, brass, copper)
Anodized & powder-coated metals
Plastics suitable for UV/IR lasers
Glass, slate, and stone
If you’re unsure, we’ll recommend the best option.
What materials do you NOT work with?
For safety reasons, we do not engrave or cut:
PVC / vinyl
Chlorine-based plastics
Unknown plastics without testing
Can you engrave metal?
Yes—metal is one of our specialties.
Fiber laser for deep engraving and permanent marks
UV / IR for clean marking on coated or delicate surfaces
We’ll choose the correct laser based on the material and desired result.
Do you do small orders or one-offs?
Yes. We do:
One-off custom pieces
Small batch runs
Large production orders
Pricing is based on setup time, material, and quantity.
How long does an order take?
Turnaround depends on:
Artwork readiness
Material availability
Order size
Most orders are completed within a few business days after proof approval.
Rush service may be available—tell us your deadline upfront.
Do I get a proof before production?
Yes.
You’ll approve:
Artwork
Size
Placement
Finish
Nothing is produced without approval.
Can I bring my own item to engrave?
Sometimes. This depends on:
Material compatibility
Risk of damage
Surface finish and shape
We’ll evaluate it before committing.
Do you ship?
Yes.
Local pickup is available by arrangement
We ship nationwide within the U.S.
All items are packaged to protect engraved surfaces and edges.
Are engraved items weather-resistant?
It depends on the material:
Metal & acrylic: excellent outdoor durability
Wood & leather: best for indoor or protected outdoor use unless sealed
We’ll advise you based on where the item will be used.
Contact Us
Questions? Reach out anytime, we're here.
Contact
sales@928laser.com
928-270-4632
© 2026. All rights reserved.
2641 W. White Mountain Blvd. Lakeside, AZ85929
Open by Appointment only
